Hop on the next available train (HOTNAT)

HOTNAT¹ allows travellers to take the next available high-speed service leaving from the same transit station as originally planned, when a delay on or cancellation of the inbound Railteam member’s high-speed service prevents them from making their originally-planned connection.

This service is free of charge and is subject to the following conditions. The missed connection must be between two high-speed trains of the Railteam alliance. HOTNAT only applies at the transit station where the passenger originally planned to change trains and in case of train delays and train cancellations. The approval of HOTNAT is subject to the available capacity on board each train. Seats are not guaranteed.

¹ Available in Paris at Paris Nord, Paris Est, Paris Gare de Lyon and Paris Montparnasse stations. They are counted as a single station for this service.

In Germany, HOTNAT is only available at Köln Hbf.


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Information in Real Time

Railteam members work closely together to ensure that passengers have a pleasant and comfortable journey. This includes providing real-time data on the punctuality of high-speed trains throughout their route.

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