On-board services

Comfort is our watchword; all ICE trains offer a wide choice of seats – window, aisle, table, face-to-face, silent zones, areas with enhanced mobile phone reception, children’s compartment etc., which can be reserved before departure (reservation is not always necessary).

Both 1st and 2nd class coaches have ultra-comfortable reclining seats equipped with folding tables, arm rests, power sockets and an audio system featuring various entertainment programs. ICE trains are fully air-conditioned and extremely quiet. Our friendly on-board service crew will gladly help you with any questions or requests.

You can learn about the available services and connections in various languages (including English) from the at-seat information leaflet, “Ihr Reiseplan”, and from the crew.

You can choose from various menus to suit any taste in our Bordbistros and/or Bordrestaurants including à la carte main dishes, snacks and a wide selection of hot and cold beverages. A selection of beverages and meals can be served at your seat upon request in 1st class coaches.

Practical information

DB tickets are on sale via the internet, vending machines, travel bureaus, call centres, our in-station Travel Centres and on board our trains (at a surcharge). All major credit cards, debit cards and cash are accepted in the majority of cases. DB operates an “open” system, meaning that you can take any train without a seat-reservation. Trains can be very heavily booked, particularly during peak-hours, so reserve in advance to be sure to get the seat you want.

If you are travelling on a long-distance train, displays on the platforms will indicate the position of each individual coach (by numbers) on a platform section. This is why the platforms are divided into sections A to E. Your reservation highlights your coach and seat number so you can locate it easily.