| Arrival and departure | |
| Car park | available |
| Public transport from and to the station (metro, bus, etc.) | available |
| Car rental | available |
| Taxi | available |
| Customer service at the station | |
| Information point | available |
| Ticket office | available |
| Ticket office: opening hours | Mo-Fr: 6:00 am – 10:00 pm Sa, Su: 7:00 am – 9:00 pm |
| Lost and found | available |
| Accessibility (for people with reduced mobility) | yes |
| Disabled facilities | available |
| Lift | available |
| Lockers | available |
| Lounge | available |
| Lounge: opening hours | Mo-Fr: 7:00 am – 9:30 pm Sa, Su: 7:00 am – 9:00 pm |
| Assistance in stations | 24h |
| Travellers’ Aid Society | Mo-Su: 7:00 am – 7:00 pm |
| Toilets | available |
| WiFi/Internet access | available |
| Contact | |
| Services/Security telephone number | +492211411055 |
| Lounge telephone number | +492211413398 |
| Travellers’ Aid Society telephone number | +492211395438 |
| Station telephone number | +492211411055 |
| Station address | Köln Hbf Trankgasse 11 50667 Cologne Germany |
High Speed Europe
A Railteam Journey
