| Arrival and departure | |
| Car park | available |
| Public transport from and to the station (metro, bus, etc.) | available |
| Car rental | available |
| Taxi | available |
| Customer service at the station | |
| Information point | available |
| Ticket office | available |
| Ticket office: opening hours | Mo-Fr: 6:30 am – 8:00 pm Sa: 7:30 am – 7:00 pm Su: 9:00 am – 7:00 pm |
| Lost and found | available |
| Accessibility (for people with reduced mobility) | yes |
| Disabled facilities | available |
| Lift | available |
| Lockers | available |
| Trolleys | available |
| Lounge | available |
| Lounge: opening hours | Mo-Fr: 7:00 am – 9:00 pm Sa,Su: 8:00 am – 8:00 pm |
| Assistance in stations | 24h |
| Travellers’ Aid Society | Mo-Fr: 8:30 am – 3:00 pm & 3:30 pm – 10:00 pm Sa: 10:00 am – 6:00 pm |
| Toilets | available |
| WiFi/Internet access | available |
| Contact | |
| Services/Security telephone number | +49201182107555 |
| Lounge telephone number | +492011821147 |
| Travellers’ Aid Society telephone number | +49201230723 |
| Station telephone number | +492011821055 |
| Station address | Bahnhof Essen Hbf Am Hauptbahnhof 5 45127 Essen Germany |
High Speed Europe
A Railteam Journey
