Am I eligible for HOTNAT?

HOTNAT allows customers to take the next available train of a Railteam member under certain circumstances if they miss their originally scheduled connection due to a delay or cancellation of a previous high-speed train. The following must apply:

  • The missed connection must be between two high-speed trains within the Railteam alliance.
  • Your feeder train is delayed or cancelled. (feeder train, is das verständlich als frage an ICRs)
  • The change takes place at a HOTNAT station (Paris, Brussels, Cologne, Munich, Basel, Zurich)

Utilizing the HOTNAT service is subject to seat availability on each train. If you fulfil the HOTNAT criteria, please ask the service staff for authorization.