Terms of Use

1. Introduction

1.1 This website provides information on RAILTEAM B.V. (‘RAILTEAM’) and services. RAILTEAM is a cooperation of DB Fernverkehr Aktiengesellschaft, Eurostar International Limited, N.S. Hispeed Groep N.V., ÖBB Personenverkehr Aktiengesellschaft, Schweizerische Bundesbahnen SBB, SNCB Société Nationale des Chemins de fer Belges and SNCF Société Nationale des Chemins de fer Français as full Members (‘Members’).

1.2 Availability

RAILTEAM does all it can to keep its website up and running without interruption, but there is no way of eliminating downtime or faults altogether. RAILTEAM cannot assume any liability for interruptions or other faults, nor can it guarantee that they will not happen. RAILTEAM reserves the right to change or withdraw the service at any time.

2. Information and material

2.1 While RAILTEAM has taken every effort to ensure that the information contained within this website is correct at the time of going live, RAILTEAM cannot be held responsible for any errors and omissions or any information which may be incomplete, inaccurate or may have become out of date. Whilst RAILTEAM tries to ensure that the conditions and information displayed are correct it cannot be held responsible for errors or omissions.

2.2 RAILTEAM has made every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. RAILTEAM cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

3. Use of this website

3.1 You agree not to use RAILTEAM’s website in any way that will violate or infringe any Dutch laws, regulations or international treaties and that your use of the website will not violate the intellectual property rights of any person or legal entity.

3.2 You agree that your use of RAILTEAM’s website shall only be for lawful purposes and that you shall not use the website for the transmission of any material or information which is defamatory, obscene or in violation of trade secrets.

4. Links and references

4.1 RAILTEAM disclaims any liability for the reproduction of this website through a third party website or access to this website obtained through a third party website or any user’s homepage, which reproduction misstates or omits any of the information or limitations and conditions on the fares and products offered through this website.

4.2 Links to this website shall not be setup without the written consent of RAILTEAM. Requests for linking should be sent to webmaster@railteam.eu  .

5. Intellectual property

5.1 You acknowledge and agree that RAILTEAM, the Members or their licensors own all right, title and interest, including but not limited to intellectual property rights in and to this website.

5.2 The RAILTEAM and Member’s logos and all other trademarks, service marks, graphics and logos used in connection with or published on this website are trademarks or registered trademarks of RAILTEAM, the Members or their licensors. The copyright and trademark protected material include, by way of example only, the trade mark “RAILTEAM”, reproductions of Members’ trains and the RAILTEAM and Members´ logos contained in this website belong to RAILTEAM and Members. All rights are reserved by RAILTEAM and the Members.

5.3 Using this website does not constitute a transfer of any intellectual property rights from RAILTEAM, the Members or their licensors to you or third parties.

5.4 Except solely for your own personal and non-commercial use, no part of this website may be copied, published, broadcast or adapted without the prior written consent of RAILTEAM and the Members.

5.5 Information from the RAILTEAM website may not be used for commercial purposes. This includes providing people with train times and/or prices on other websites or other online services. In particular, the information posted on this website may not be reproduced, edited, publicised or used in any other way by “robots”, other search engine technologies, or any other automatic mechanisms. Irregardless of any other rights, RAILTEAM reserves the right to deny access to the website to anybody who utilises it illegitimately.

6. Exclusion of warranty

6.1 To the extent permitted by Dutch law, this website is provided without any warranty or term of any kind, whether express or implied, including but not limited to any implied warranties or implied terms of satisfactory quality or fitness for any purpose.

7. Limitation of liability

7.1 Your use of this website is at your own discretion and risk. You are solely responsible for any damage that your use of this website may cause to you, your property or third parties.

7.2 To the extent permitted by Dutch law, and excluding liability for death and personal injury as well as liability as a result of intentional acts or omissions and negligence, RAILTEAM shall not be liable to any person for any damage whatsoever including any direct, indirect or consequential loss whatsoever which may arise from the use of this website or any of the information contained in this website or from any access to any other material on the internet via links from this website.

7.3 RAILTEAM assumes no responsibility whatsoever for the accuracy, timely delivery, security or privacy of any transmission made via the internet involving persons or computers systems beyond its control including credit card or other personal information.

8. Indemnification

8.1 You agree to indemnify and hold harmless RAILTEAM against all claims, liabilities, losses, damages, costs and expenses incurred or suffered by RAILTEAM by reason of any breach of your responsibilities under these Terms of Use.

9. Cookies

9.1 Cookies are used on this website. Cookies are text files that are sent by the server to your browser, and then stored on your hard drive. Cookies are used exclusively to provide users with services they have requested, or to make the provision of such services easier. Personal data can be stored in cookies if you give permission for that to happen. You can configure your browser so that it warns you every time a cookie is about to be installed, or so that it prevents the installation of cookies. If you prevent the installation of cookies then we cannot guarantee that you will receive all the information you are supposed to receive, or that you will be able to use all of our services. For more information please refer to the provider of your Internet browser (e.g. Microsoft, Mozilla or Google).

Cookies used in this context are:

– The language preference, so that a direct display of web pages appears in the chosen language at a subsequent consultation. This cookie will stay active for 1 year;

– Web analytics tags from Google Analytics, to trace in a non-customizable way pages and sequences of pages viewed by visitors. For more information please refer to the Google privacy policy (http://www.google.com/intl/en/policies/privacy/).

9.2 You can refuse cookies by adapting your browser’s parameters. You can also refuse Google Analytics cookies by opting-out of this website analysis tool by clicking: http://www.tools.google.com/dlpage/gaoptout.

10. Applicable law and legal venue

10.1 To the extent permitted by law, any disputes arising from your use of this website or any information contained in it shall be governed by Dutch law and the Court of Amsterdam shall have exclusive jurisdiction.

10.2 These Terms of use have been filed in the Dutch, English, French and German language. In case of conflict between these texts the Dutch text shall be decisive.

11. Miscellaneous

11.1 The invalidity or unenforceability of any of these terms and conditions shall not affect, impair or invalidate any of the remaining terms and conditions.

11.2 RAILTEAM reserves the right at its sole discretion, to modify or replace any part of these Terms of Service at any time.

12. Contact

Editor Company of the website: Railteam B.V.

Managing editors and directors of publication: Sylvette Natiez, Wolfgang Merz

Address:
Railteam B.V.
P.O. Box 767
1000 AT Amsterdam
The Netherlands

Chamber of Commerce n°34284638 Amsterdam
VAT n°NL818547182B01

Contact :
SNCF : http://aide.voyages-sncf.com/contactez-nous/email
DB : http://www.bahn.de/p_en/view/home/contact/contact.shtml
SNCB/NMBS : int.apresvente@b-rail.be
SBB/CFF : kundendienst@sbb.ch
Eurostar : traveller.care@eurostar.com

This website has been created and developed by Zodan Media
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The Netherlands
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